77bd Casino Privacy Policy

1 Who We Are

77bd Casino is an online gaming platform operating at 77bd-casino.org, offering casino games including Baccarat, Andar Bahar, Teen Patti, Live Roulette, Blackjack, Bingo, Tower, and a range of live dealer titles. The platform is designed specifically for players in Bangladesh and supports local payment methods including bKash and Nagad.

For the purposes of this Privacy Policy, "77bd Casino", "we", "us", and "our" refer to the operator of the 77bd Casino platform. "You" and "your" refer to any individual who accesses or uses the platform, whether as a registered player or a visitor. If you have any questions about who controls your data, please contact us at [email protected].

2 Data We Collect

77bd Casino collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and in some cases from third-party verification services. Here is a breakdown of the categories of data we collect:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes (for example, if you disclose a gambling-related health concern to our support team).

3 How We Use Your Data

77bd Casino uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, enjoyable gaming experience. We do not use your data for purposes beyond what is described in this policy without first obtaining your consent.

• To create and manage your player account at 77bd Casino.
• To verify your identity and age as required by our licensing obligations.
• To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To provide customer support and respond to your enquiries.
• To send you account-related notifications such as transaction confirmations and security alerts.
• To send promotional offers and bonuses — only if you have opted in to receive marketing communications.
• To monitor gameplay for responsible gaming purposes and identify players who may need support.
• To improve the platform, fix technical issues, and develop new features.
• To comply with legal and regulatory obligations applicable to online gaming operators.

4 Legal Basis for Processing

Every time 77bd Casino processes your personal data, we do so on one of the following legal grounds:

• Contract performance: Processing your data is necessary to fulfil our obligations to you as a registered player — including account management, payment processing, and game access.
• Legal obligation: We are required by law to collect and retain certain data, including identity verification records and transaction histories, for anti-money laundering and regulatory compliance purposes.
• Legitimate interests: We process some data — such as technical and usage data — to maintain platform security, prevent fraud, and improve our services. We always balance our interests against your privacy rights.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent. You can withdraw this consent at any time.

5 Data Sharing

77bd Casino does not sell your personal data to third parties. We share your data only in the limited circumstances described below, and only with parties who are contractually obligated to handle it securely and in accordance with applicable data protection laws.

• Payment processors: We share necessary financial data with bKash, Nagad, Rocket, and banking partners to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Identity verification services: We may share your identity documents with third-party KYC (Know Your Customer) verification providers to confirm your identity and age.
• Game providers: Live dealer and RNG game providers may receive your player ID and gameplay data to deliver their services. They do not receive your full personal profile.
• Fraud prevention services: We use third-party fraud detection tools that may process your technical and usage data to identify suspicious activity.
• Legal authorities: We will disclose your data to law enforcement, regulatory bodies, or courts if required to do so by law or in response to a valid legal request.

6 Cookies & Tracking

77bd Casino uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit the site.

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
• Analytics cookies: Help us understand how players use the platform — which pages are visited most, where users drop off, and how long sessions last. This data is aggregated and anonymised.
• Marketing cookies: Used only if you have consented to receive personalised promotions. These track which offers you have seen and interacted with.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the 77bd Casino platform. For analytics and marketing cookies, you can withdraw consent at any time through your account settings.

7 Data Retention

77bd Casino retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods are as follows:

• Account and identity data: Retained for a minimum of 5 years after account closure, as required by anti-money laundering regulations.
• Transaction records: Retained for a minimum of 5 years after the transaction date for financial compliance purposes.
• Support communications: Retained for 2 years after the last interaction, unless the communication relates to an ongoing dispute or legal matter.
• Technical and usage data: Retained for up to 12 months, after which it is anonymised or deleted.
• Marketing preferences: Retained until you withdraw consent or request deletion.

Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

8 Your Rights

As a user of 77bd Casino, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your request. We will respond within a reasonable timeframe and at no charge.

• Right of access: You can request a copy of the personal data we hold about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request that we delete your personal data, subject to our legal retention obligations. We cannot delete data we are legally required to keep.
• Right to restrict processing: You can ask us to limit how we use your data in certain circumstances — for example, while a dispute is being resolved.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format.
• Right to object: You can object to processing based on legitimate interests, including profiling for marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

9 Children's Privacy

77bd Casino is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the platform in any way.

If we discover that a player account belongs to a person under 18, we will immediately close the account, void any bets placed, and return any real-money deposits to the payment method used — minus any amounts already paid out as winnings. We may also report the matter to relevant authorities where required.

If you are a parent or guardian and believe your child has registered an account at 77bd Casino, please contact us immediately at [email protected] so we can take appropriate action.

10 Security Measures

Protecting your personal data is a core responsibility at 77bd Casino. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, alteration, or disclosure.

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage for sensitive data including identity documents and financial records.
• Access controls that restrict employee access to personal data on a strict need-to-know basis.
• Regular security audits and penetration testing of the platform infrastructure.
• Two-factor authentication (2FA) available for player accounts to add an extra layer of login security.
• Automated fraud detection systems that monitor for unusual account activity in real time.
• Secure, access-controlled data centres with physical security measures.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your 77bd Casino account has been compromised, please contact our support team immediately and change your password.

11 Changes to This Policy

77bd Casino may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes that affect how we use your data, we will notify registered players via email or an in-platform notification before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Continued use of the 77bd Casino platform after changes are published constitutes your acceptance of the updated policy. If you do not agree with any changes, you may request account closure by contacting our support team.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77bd Casino handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available on the platform after login
• FAQ: Visit our FAQ page for quick answers

For data rights requests — including access, correction, deletion, or portability — please email us with the subject line "Data Rights Request" and include your registered email address and a brief description of your request. We will acknowledge your request within 2 business days and aim to resolve it within 30 days.